Privacy policy for quenzoriveta.sbs
How I handle personal data when providing AI driven outcome based time analytics for individuals and organisations, with a focus on transparency, proportionality, and South African expectations.
Data I collect
Most people accept privacy notices without reading how their data is actually used, and I want to avoid that pattern here. When you visit quenzoriveta.sbs or use the outcome based time analytics service, I may collect information such as basic contact details you submit, workspace identifiers, usage logs, and limited technical data from your browser or device. I focus on data that helps keep the service secure, understand how features are used, and respond to your requests, rather than building detailed behavioural profiles.
- Details you provide through forms, such as name, work email, organisation, and the content of your message or request.
- Workspace related information, including project names, activity labels, and outcome records supplied by your organisation.
- Usage data about how you navigate the site or app, like pages viewed, approximate timestamps, and basic configuration settings.
- Technical data from your browser or device, such as IP address, device type, and language preferences, used mainly for security and reliability.
- Communication records, including enquiries, support conversations, and any notes required to handle your request responsibly.
In workspaces, I generally process data that relates to time tracking, activities, and outcomes, which may occasionally include personal identifiers if your organisation chooses to include them. I encourage teams to minimise direct personal data where possible and to focus on work context instead. When you contact me, I will keep a record of your message, contact details, and my replies so I can follow up and maintain a clear history of our communication.
How I use your data
I use the data I collect primarily to provide, maintain, and improve the outcome based time analytics service. This includes creating and securing user accounts, processing workspace data to generate dashboards, responding to your questions, and operating the website. Usage patterns and aggregated statistics help me understand which explanations, comparison tables, or features are most helpful, so I can refine the product without relying on guesswork.
Where organisations use Quenzoriveta for their teams, I process workspace data under their direction, helping them connect time tracking, activities, and outcomes. In that role, I act as a service provider and encourage customers to configure the platform in a way that respects their own internal policies and legal obligations. I may also use contact details to send important service updates or responses to your requests. I do not promise specific outcomes from analytics, and I remind all users that results may vary and that past performance does not guarantee future results.
Your privacy rights
Depending on where you are based, including if you are in South Africa, you may have rights over your personal data, such as access, correction, deletion, or objection to certain uses. I aim to honour these rights in a practical, transparent way and may need to verify your identity before acting on a request. Some rights can be exercised directly through workspace settings, while others require you to contact me so I can review the request in line with legal and contractual obligations.
Right of access
You can ask me whether Quenzoriveta holds personal data about you and request a copy in a structured, understandable format.
Right to rectification
If any personal data I hold about you is inaccurate or incomplete, you can ask me to correct or update it.
Right to erasure
You can request that I delete personal data about you, subject to legal or contractual requirements to keep certain records longer.
Right to data portability
In some cases, you can ask for a copy of your personal data in a structured, machine readable format and request that I transmit it to another service where technically feasible.
How I share information
Over time, I may rely on carefully selected service providers to help run Quenzoriveta, such as hosting companies, error monitoring tools, or communication platforms. Where these providers process personal data on my behalf, they do so under written terms that limit their use of the information to the specific services they provide. I do not sell your personal data or share it with unrelated third parties for their own marketing campaigns.
In limited situations, I may need to share information when the law requires it, for example in response to valid legal requests, or when it is necessary to protect the security, rights, or property of users or the service. If Quenzoriveta is ever involved in a restructuring or similar business change, relevant data may be transferred as part of that process, subject to appropriate safeguards. When I use analytics or infrastructure providers, I aim to minimise personal data and prefer aggregated or pseudonymised information where practical.
How I protect your data
I have seen how quickly trust can be lost when analytics tools overlook basic security, so I treat protection of personal data as a core design requirement. I use a combination of technical and organisational measures to help keep information secure, such as restricting access to authorised personnel, using appropriate encryption in transit, and applying reasonable safeguards around infrastructure and backups. While no system is completely immune to risk, I work to reduce exposure and monitor for unusual activity.
Within workspaces, I encourage organisations to assign access rights carefully, limit who can view detailed records, and minimise the amount of directly identifiable information included in time and outcome data. I also keep an eye on how AI features are configured, aiming to avoid unnecessary copying or retention of personal data in derived models. Despite these efforts, I cannot promise perfect security or specific results, so you should continue to apply your own internal controls and review how Quenzoriveta fits into your broader risk management approach.
Contact about privacy questions
Address: Willowbridge / Tyger Valley, Cape Town South Africa
Phone: +27413329060
Email: content@quenzoriveta.sbs